Move-Out Cleaning Agreement

 

Welcome to Shiny Home TX

Thank you for choosing Shiny Home TX.

Our move-out cleaning service is designed to help prepare a property for its next stage, whether that is a new tenant, a new owner, or a final inspection. This agreement outlines the policies and expectations that help us provide the best possible results.

 

Your Service

Services are performed according to the scope outlined in your approved quote.

Requests for services outside the approved scope may require additional time and pricing adjustments.

 

Preparing for Your Service

To ensure the best possible results, we kindly ask that:

  • The moving process be completed before our arrival.

  • Water and electricity services remain active during the appointment.

  • The property be accessible at the scheduled time.

Move-out cleanings are designed for properties that are ready to be cleaned.

If furniture, boxes, personal belongings, or other items remain in certain areas, service will be performed around those items.

If movers, contractors, maintenance crews, or other individuals are actively working in the property during the appointment, cleaning will be performed around those work areas.

Water and electricity are required to perform the service. If either utility is unavailable upon arrival, the service cannot be completed.

Clients are responsible for ensuring we can access the property at the scheduled time through an agreed method of entry.

 

Security & Safety

For safety reasons, our team does not climb higher than a two-step stool.

Our team does not remove shoes while working. Protective shoe covers are available upon request.

 

Services Not Included

The following services are not provided by Shiny Home TX:

  • Dishwashing

  • Laundry

  • Organization or decluttering

  • Removal of pet waste

  • Moving heavy furniture

  • Cleaning behind large appliances

  • Exterior window cleaning

 

Additional Services

The following services are available upon request:

  • Interior oven cleaning

  • Interior refrigerator cleaning

  • Interior window cleaning

  • Interior cabinets and drawers

 

Internal Photo Documentation

To help maintain quality and consistency, our team may take internal reference photos of specific areas before or after service.

These photos are used exclusively for internal purposes such as quality control, training, and supervision.

No photos of the property will ever be used publicly without written authorization.

 

Rescheduling, Cancellations & Missed Visits

Appointments may be rescheduled or canceled with at least 24 hours’ notice.

A $30 fee applies to cancellations made with less than 24 hours’ notice.

If we are unable to access the property upon arrival, we will wait up to 10 minutes. After that time, a $50 missed visit fee will apply.

Schedule changes are subject to availability.

 

Satisfaction Guarantee

If any area of service does not meet expectations, please notify us within 24 hours of your appointment.

We will gladly return to address any concerns related to the original scope of work at no additional cost.

 

Payments

Payment is due on the day of service.

Accepted payment methods:

  • Zelle

  • Check payable to Shiny Home TX

  • Cash

 

Agreement Acceptance

By booking service with Shiny Home TX, you acknowledge that you have read, understood, and agree to the policies outlined in this agreement.